Shipping policy

At The Plus Kosha, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.

Shipping Within India

We offer free shipping on all prepaid orders across India.

Orders are shipped through our trusted logistics partners to ensure secure and timely delivery.

Order Processing & Dispatch

• Orders are typically processed and dispatched within 24 working hours of successful order placement.

• Orders placed on weekends, public holidays, or during promotional events may require additional processing time.

• Once your order has been dispatched, you will receive a shipping confirmation along with tracking details via email, SMS, or WhatsApp (where applicable).

Estimated Delivery Timeline

After dispatch, orders are generally delivered within 3–7 working days, depending on the delivery location.

Delivery timelines are estimates and may vary due to:

• Remote delivery locations

• Weather conditions

• Public holidays

• Courier partner delays

• Other unforeseen circumstances beyond our control

Order Tracking

Once your order has been shipped, you will receive a tracking link to monitor the status of your shipment in real time.

Delivery Rescheduling

If you are unavailable at the time of delivery, you may contact the courier partner directly to:

• Reschedule the delivery, or

• Arrange pickup from the nearest courier branch (subject to courier partner policies).

Please note that delivery rescheduling is at the discretion of the courier partner.

Cash on Delivery (COD) Policy

To provide the convenience of Cash on Delivery while ensuring efficient order processing, The Plus Kosha requires an advance payment of **₹99** for all COD orders.

How It Works

• A ₹99 advance payment is collected at the time of placing a COD order.

• This amount is adjusted against your total order value and is **not an additional charge**.

• The remaining balance is payable upon delivery.

Important Information

• If the order is successfully delivered and accepted, the ₹99 advance payment will be adjusted against the final order amount.

• If the order is refused, cancelled after dispatch, marked as undeliverable due to customer unavailability, or not accepted at delivery, the ₹99 advance payment will not be refunded.

• In the case of eligible returns after delivery, refunds will be processed for the value of the returned product(s) only. The ₹99 advance payment will not be included in the refund amount.

• All returns, exchanges, and refunds remain subject to our Return & Refund Policy.

The Plus Kosha reserves the right to enable, disable, or restrict Cash on Delivery services for specific locations, products, or customers at its sole discretion.

Delayed or Failed Deliveries

While we strive to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control.

If a shipment is returned to us due to an incorrect address, repeated failed delivery attempts, refusal to accept the order, or customer unavailability, we reserve the right to cancel the order and process any applicable refund in accordance with our policies.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our Customer Support team through the contact information provided on our website.