Terms of service
1. Introduction
Welcome to The Plus Kosha ("we", "our", "us"). These Terms & Conditions govern your access to and use of our website, www.thepluskosha.com, including any purchases made through the website.
By accessing, browsing, or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these Terms, please refrain from using our website.
2. Acceptance of Terms
By using our website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
Any additional terms applicable to specific products, services, promotions, or offers shall be deemed incorporated into these Terms. In the event of any conflict, the specific terms shall prevail.
3. Changes to Terms
The Plus Kosha reserves the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon posting on this website. Continued use of the website after such changes constitutes your acceptance of the revised Terms.
4. Products and Services
The Plus Kosha offers apparel, fashion products, and related accessories through its website.
All products are subject to availability. We reserve the right to modify, discontinue, or withdraw any product, collection, offer, or service without prior notice.
5. User Account
You may be required to create an account to access certain features of the website. You agree to provide accurate, current, and complete information and to keep such information updated.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
If you suspect any unauthorized use of your account, please notify us immediately.
6. Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
By using our website, you consent to the collection and use of information as described in our Privacy Policy.
7. Product Information and Pricing
We strive to ensure that all product descriptions, images, specifications, and prices displayed on our website are accurate. However, errors may occasionally occur.
We reserve the right to correct any inaccuracies, update information, modify prices, or cancel orders affected by such errors without prior notice.
If an order is cancelled after payment has been received, the amount paid will be refunded to the original payment method.
Product colours may vary slightly due to screen settings, photography, lighting, and device display variations.
8. Order Acceptance and Cancellation
By The Plus Kosha: We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:
* Product unavailability
* Pricing or product description errors
* Suspected fraudulent transactions
* Payment authorization issues
* Multiple orders placed using inaccurate information
If your order is cancelled after payment has been received, the applicable amount will be refunded.
By the Customer: Orders may be cancelled within 24 hours of placement, provided they have not been processed or dispatched.
Once an order has been processed or shipped, cancellation requests may not be accepted.
9. Payments
We accept various payment methods, including credit cards, debit cards, UPI, net banking, wallets, and Cash on Delivery (COD), where available.
By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
The Plus Kosha shall not be responsible for any fraudulent transactions resulting from unauthorized use of payment instruments.
10. Cash on Delivery (COD)
To offer Cash on Delivery as a convenient payment option, a nominal advance payment may be required for COD orders.
The advance amount is adjusted against the total order value and is subject to the terms outlined in our COD Policy and Return & Refund Policy.
The Plus Kosha reserves the right to enable, disable, or restrict COD services for certain locations, products, or customers.
11. Returns and Refunds
Returns, exchanges, and refunds shall be governed by our Return & Refund Policy.
Refunds for prepaid orders will be processed to the original payment method.
For eligible COD refunds, the refund amount will be transferred to the customer's designated bank account after successful return verification and quality inspection.
12. Fraud Prevention
We actively monitor transactions to prevent fraud and misuse.
The Plus Kosha reserves the right to cancel orders, suspend accounts, withhold refunds, or initiate legal proceedings where fraudulent, abusive, or unlawful activities are suspected.
13. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, product images, designs, icons, videos, and software, is the property of The Plus Kosha or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
14. Trademarks
All trademarks, service marks, trade names, logos, and brand identifiers displayed on the website are the property of The Plus Kosha or their respective owners.
Unauthorized use of any trademark is strictly prohibited.
15. Website Availability
While we strive to maintain uninterrupted access to our website, we do not guarantee continuous or error-free operation.
The Plus Kosha shall not be liable for temporary interruptions, technical issues, maintenance downtime, or events beyond our reasonable control.
16. User Conduct
You agree not to:
* Violate any applicable laws or regulations.
* Infringe upon any intellectual property rights.
* Upload, transmit, or distribute viruses, malware, or harmful code.
* Attempt unauthorized access to our systems or data.
* Interfere with the operation, security, or functionality of the website.
Violation of these provisions may result in suspension or termination of access to the website.
17. Limitation of Liability
To the fullest extent permitted by applicable law, The Plus Kosha, its directors, employees, affiliates, partners, and representatives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the website or purchase of products.
All products and services are provided on an "as available" basis without warranties of any kind, whether express or implied, except as required under applicable law.
18. Product Availability
Product availability displayed on the website is subject to change without notice.
If a product becomes unavailable after an order is placed, we will notify you and provide an appropriate resolution, including a refund where applicable.
19. Termination
The Plus Kosha reserves the right to suspend or terminate access to the website, accounts, or services at any time, without prior notice, for violations of these Terms or applicable laws.
20. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.
21. Customer Support
For any questions, concerns, or assistance regarding your order, products, returns, or these Terms & Conditions, please contact our Customer Support team through the contact information provided on our website.